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AI Systems Engineering

We design, build, and deploy
AI-powered systems
into real operations.

Not consulting. Not prototypes. Production AI systems — document intelligence platforms, agentic workflows, enterprise knowledge bases, and integrated software products — deployed and operating in live business environments.

Tell us what you’re building →See the systems
40+
Systems in production
50M+
Daily inferences across deployed systems
8 wk
Average time from brief to deployment
100%
Engagements reaching production

// Systems we build

Six types of AI systems.
Each solves a specific class of problem.

What it does

Read, extract, classify, and summarise documents — contracts, reports, correspondence — without manual effort.

When you need it

You have large volumes of documents that people are reading manually and summarising by hand.

How it's built

LLM extraction pipelines with fine-tuned classification models, structured output APIs, and human review interfaces integrated into existing document workflows.

Typical stack

OpenAIOpenAI
FastAPIFastAPI
PostgreSQLPostgreSQL
ReactReact
AWSAWS

// Production stack

What runs in production.
Organised by system layer.

Every layer has a job. We select tools per layer based on the system's requirements — not vendor preference or familiarity.

Intelligence
The models doing the reasoning
OpenAIOpenAI
AnthropicAnthropic
GoogleGoogle
MetaMeta
Retrieval & Storage
How systems find and remember information
RedisRedis
PostgreSQLPostgreSQL
MongoDBMongoDB
ElasticsearchElasticsearch
Deployment & Infra
Where and how systems run in production
AWSAWS
AzureAzure
GCPGCP
KubernetesKubernetes
DockerDocker
TerraformTerraform
Observability
How we monitor performance and catch drift
DatadogDatadog
GrafanaGrafana
Data Platform
The pipelines that feed and train systems
SnowflakeSnowflake
DatabricksDatabricks
dbtdbt
AirflowAirflow
PostgreSQLPostgreSQL

// Implementation framework

From problem definition
to deployed system.

Every stage has defined deliverables and a defined client role. We have done this enough times to know what happens at each step — and what happens when it doesn't.

01
2–3 weeks
Problem & Data Analysis

We define the problem precisely — not the AI solution. We analyse available data, map existing workflows, and establish whether the proposed system is technically feasible and operationally viable before any engineering begins.

We deliver
  • Problem definition document
  • Data quality assessment
  • Feasibility verdict
  • Architecture options paper
  • Go/no-go recommendation
Client provides

2–3 process owners, data samples, access to existing workflow documentation

02
1–2 weeks
System Architecture

We design the complete system before writing a line of model code — integration architecture, data flows, API design, access control, security posture, and observability instrumentation. Integration decisions come before model decisions.

We deliver
  • System architecture document
  • Integration specification
  • Data pipeline design
  • Security architecture
  • Infrastructure cost model
Client provides

IT/infrastructure contacts, API documentation for existing systems, compliance requirements

03
4–12 weeks
Build & Validate

Engineering sprints with weekly working demonstrations on real data — not slides, not prototypes. Every sprint produces deployable code. Monitoring, logging, and error handling are built from sprint one, not retrofitted at the end.

We deliver
  • Working system increments weekly
  • Test results against real data
  • Integration endpoints
  • Observability dashboard
  • Documentation
Client provides

Weekly review participation, feedback on working system, access to test data

04
1–2 weeks
Deploy & Integrate

Controlled deployment into the production environment with staged rollout — starting with a defined subset of traffic or documents before full scale. Integration testing against live systems. Performance baseline established before go-live.

We deliver
  • Production deployment
  • Integration test results
  • Performance baseline report
  • Runbook for operations
  • Team training sessions
Client provides

Infrastructure access, user group for staged rollout, internal comms support

05
Ongoing
Operate & Improve

Post-deployment monitoring for latency, accuracy, and model drift. The system measures itself. We establish SLAs, review performance quarterly, and operate within agreed parameters — handling model updates, provider changes, and data shifts as they occur.

We deliver
  • Ongoing SLA
  • Monthly performance reports
  • Drift alerts and remediation
  • Model update management
  • Quarterly review sessions
Client provides

Designated internal owner, incident escalation contact, periodic data access for retraining

// Deployed systems

Systems in production.
Problems solved. Numbers real.

Legal ServicesContract Review Platform

The problem

A top-50 UK law firm had paralegals spending 4+ hours per matter reading, flagging, and summarising contract clauses. At 80+ active matters monthly, this was consuming junior fee-earner capacity that should have been on client work.

The system

We built a document intelligence platform that ingests contracts, extracts and classifies clauses by type and risk level, generates structured matter summaries, and presents a human review interface for sign-off. The system integrates directly into their existing DMS — no parallel workflow, no new login.

OpenAIOpenAI
FastAPIFastAPI
ReactReact
AWSAWS
PostgreSQLPostgreSQL

Integrated into existing NetDocuments DMS via REST API. No change to existing file management workflow.

The outcome

75%
reduction in per-matter review time

Review time dropped from 4+ hours to under 45 minutes. The platform processes 300+ documents per day across 6 practice groups.

Deployed in 8 weeks from brief to production
Financial ServicesReal-Time Fraud Detection System

The problem

A FTSE 100 payments operator was processing 50M+ daily transactions with a rules-based fraud engine that generated high false-positive rates — blocking legitimate transactions and requiring manual review queues staffed around the clock.

The system

We built a real-time ML scoring system that runs alongside the existing rules engine, adding a probabilistic fraud score to every transaction at sub-100ms latency. The model is trained on 18 months of labelled transaction history and retrained monthly as fraud patterns shift.

KafkaKafka
RedisRedis
PythonPython
KubernetesKubernetes
DockerDocker

Deployed as a sidecar scoring service integrated into the existing transaction processing pipeline via Kafka event stream. No changes to core payment infrastructure.

The outcome

£12M
annual fraud losses prevented

False positive rate reduced by 40%, eliminating the manual review backlog. The model runs 24/7 across all transaction channels.

Deployed in 12 weeks from data access to production

// Where we've deployed

Named systems. Specific sectors.

We do not list sectors to signal breadth. We list the specific systems we have built and deployed in each sector.

Legal Services

  • Contract review and clause extraction platforms
  • Due diligence document intelligence systems
  • Compliance monitoring and exception reporting pipelines
  • Matter summarisation and knowledge retrieval systems

Financial Services

  • Real-time fraud scoring and detection systems
  • Automated KYC document processing pipelines
  • Compliance workflow automation and audit trail systems
  • Risk classification and reporting platforms

Media & Broadcast

  • Rights management and workflow orchestration platforms
  • Content tagging, metadata extraction, and search systems
  • AI-powered media asset management integrations
  • Production schedule automation systems

Professional Services

  • Enterprise knowledge platforms for research teams
  • Meeting summarisation and action extraction systems
  • Proposal generation and document assembly tools
  • Client-facing AI assistants with source attribution

// How we build

Four engineering principles.
Not brand claims.

We build for production, not proof-of-concept

Technical

Every sprint produces deployable code. Monitoring, logging, error handling, and fallback paths are built from sprint one — not retrofitted at handover.

Business

When we finish, you have a live system. Not a prototype that needs six months of productionisation work before it can be used.

Integration architecture before model selection

Technical

We design how the system connects to your existing infrastructure — APIs, data flows, authentication, access control — before selecting or fine-tuning any model. A system that doesn't integrate cleanly doesn't get used.

Business

AI that fits inside your existing operations. Not a parallel system your team has to manage separately on top of everything else they do.

Every system is observed and measured

Technical

We instrument every deployed system with latency tracking, output quality monitoring, and drift detection from day one. LangSmith for LLM observability. MLflow for model performance. Established baselines before go-live.

Business

You always know how your system is performing — because it measures itself. You don't need to ask us whether it's working.

One team. Same engineers. Full lifecycle.

Technical

The engineers who design the architecture write the code, build the deployment pipeline, and operate the system post-launch. No context loss between design, build, and deployment phases.

Business

One team accountable from brief to production and beyond. No handoffs where requirements get reinterpreted, no gaps where knowledge gets lost.

// Engineering questions

Questions only answered well by teams who have actually operated AI systems in production.

These are the questions technical buyers ask at due diligence. We answer them now.

// Work with us

Tell us what
you’re trying to build.

Bring us a specific problem — a workflow to automate, a system to build, a product to deploy. We will tell you exactly how we would build it, how long it would take, and what it would cost.

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